How do I enter a final meter reading?

You can enter your final meter reading on our website or app up to 3 days after you move out:

  • Log into your npower select account
  • Select ‘Read meter’ from the menu
  • You’ll see address details for both properties
  • Select your old address and enter your final meter reading

If you don't have internet access, call us on 0800 975 1354* (Monday to Friday 9am to 8pm).